Shipping Discounts begin at $150 worth of merchandise. Click here to read our shipping discount policy.
Minimum order $25 excluding shipping
We ONLY accept orders and communicate by email.
We usually respond quickly to emails 24 hours a day, 7 days a week, 365 days a year. We will have your Quick Quote ready in a hurry.
Taking orders this way helps us ensure that you are always paying the LOWEST SHIPPING CHARGES POSSIBLE.
Quotes and Ordering
To help us successfully complete your order and have it shipped as quickly as possible, please follow these simple instructions and make sure to include all required information. Send your email order to:
REQUIRED INFORMATION (include in email)
* The specific PART NUMBER (easy to find in each listing) for each item you would like to order, the QUANTITY DESIRED, and the COLOR if applicable.
* The ZIP CODE where you would like the items shipped. We can NOT give you a shipping quote or invoice without it.
The minimum order we currently accept is $25.00 of total merchandise before shipping costs are added. We have lowered this from $100 in an attempt to provide our services to more customers.
Paypal is the method of payment we accept for most domestic orders.
We will send you a Paypal invoice and you simply click the "Pay Now" button and follow the instructions. You do not even need to be a member of Paypal to pay the invoice.
There are no hidden cost or fees for you in using Paypal. They do charge us a fee for services. We use Paypal because it is a safe and easy way to send and receive payment over the internet.
If your order is for more than $1,000 worth of merchandise, we can also accept a bank transfer.
For international orders there are two possibilities for payment:
1. You can pay by Paypal, but you must choose the "send money to friends and family" option for payment.
2. You also have the option of using international bank transfers (Bank TT) on orders over $100 worth of merchandise.
Once you have sent in your email order you should expect a response within only few hours. If you do not receive a reply within 12 hours, please try to contact us again as an email may have gotten caught in a spam filter or may have experienced some other unknown technical difficulty.
If you want to add or delete items or quantities before you decide to make your purchase just contact us again with the modifications. We will make the necessary adjustments to your invoice and have it back to you ASAP.
After your payment has been completed, we will package your item and ship ASAP. Most often shipments go out the same day or the next day after payment is completed.
Shipping Quotes and Services
We use both FedEx and USPS to find the best shipping option for you. Let us know if you have a preference for speed. Normally we select the cheapest option for you.
Your informational security is important to us. Paypal keeps all of your payment information secure and we never give/sell/trade any of the information you provide to us with anyone.
We have been in the business for over 50 years now here at Chula Orchids. Outstanding customer satisfaction is our highest priority. Do not hesitate to contact us with any questions or concerns regarding our service at: