Shipping Discounts begin at $150 worth of merchandise. Click here to read our shipping discount policy.
Minimum order $20 excluding shipping
We only accept orders and communicate by email.
We respond quickly to emails all year long. We will have your Quick Quote ready in a hurry and will be ready to ship ASAP when payment is received.
Taking orders this way helps us ensure that you are get the best shipping option for you.
Quotes and Ordering
To help us successfully complete your order and have it shipped as quickly as possible, please follow these simple instructions and make sure to include all required information. Send your email order to:
REQUIRED INFORMATION (include in email)
* The specific PART NUMBER (easy to find in each listing) for each item you would like to order, the QUANTITY DESIRED, and the COLOR if applicable.
* The address where you would like your items shipped. I use both FedEx (Smart Post and Ground/Home) and USPS Priority Mail to find the best price for your desired shipping speed. To calculate the most accurate price a complete address is required. If you have a shipping preference for slower or faster, let me know.
The minimum order we currently accept is $20.00 of total merchandise before shipping costs are added.
Paypal is the only method of payment we accept for most domestic orders. Orders over $500 may pay by bank transfer if they prefer.
We will send you a Paypal invoice and you simply click the "Pay Now" button and follow the instructions. You do not even need to be a member of Paypal to pay the invoice.
There are no hidden cost or fees for you in using Paypal. They do charge us a fee for services. We use Paypal because it is a safe and easy way to send and receive payment over the internet.
International customers should inquire about the forms of payment we can accept.
For international orders over $250, we can accept international bank transfers (Bank TT).
Once you have sent in your email order you should expect a response within only few hours. If you do not receive a reply within 12 hours, please try to contact us again as an email may have gotten caught in a spam filter or may have experienced some other unknown technical difficulty.
If you want to add or delete items or quantities before you decide to make your purchase just contact us again with the modifications. We will make the necessary adjustments to your invoice and have it back to you ASAP.
After your payment has been completed, we will ship ASAP. Most often shipments go out the same day or the next day after payment is completed.
Shipping Quotes and Services
We use both FedEx and USPS to find the best shipping option for you. You should let us know if you have a preference for speed.
Normally we select the cheapest option for you. On larger packages that is usually Fed Ex Ground, while smaller packages ship cheaper using Fed Ex Smart Post which is picked up by Fed Ex and delivered by your local USPS. However Smart post is not an option for P.O. Boxes.
If you need a quicker shipment, Priority Mail is the service we offer.
Your informational security is important to us. Paypal keeps all of your payment information secure and we never give/sell/trade any of the information you provide to us with anyone.
We have been in the business for over 50 years now here at Chula Orchids. Outstanding customer satisfaction is our highest priority. Do not hesitate to contact us with any questions or concerns regarding our service at: